Help

Help
FAQs
Do the prices vary for the same product?
No, the prices do not vary for the same product. The list price or suggested price is the full retail price of the product.
Is it necessary for me to have an account on Gooseyours.com to shop?
Yes, you should create an account with Gooseyours.com. If you logged-in to your account to shop, you will have a convenient, fast and secure shopping experience. You can access the website as a guest or by registering yourself as a registered user. However, guest users may not have all the benefits including special offers, promotional offers, discounts etc. those are reserved only for registered users.
Does gooseyours.com ship internationally?
No.
Can I order a product that is “Out of Stock” or temporarily unavailable?
No, because a product listed as out of stock or temporarily unavailable is not currently available for sale. However, you can use notify feature to get informed about the product when it is available for sale.
How are items packaged?
Gooseyours.com follows standard packaging procedures and thus we pay utmost care to ensure quality packaging by using waterproof plastic wrapping and bubble wraps.
Are there any hidden charges?
There are no hidden charges when you shop on Gooseyours.com within Bangladesh. However, there are delivery charges if applicable. The price depicted on the product page is the final price, which is all inclusive. The amount you pay is exactly what you see on the product page. 
Does the estimated delivery time vary?
Yes, it may vary based on the location and the courier partner’s time to deliver to that location.
What are the payment options?
Internet banking, debit card, credit card and cash on delivery are the payment options.
What is the maximum order value for a cash on delivery order?
The maximum order value for a cash on delivery order is BDT 30,000.
Is Gooseyours.com responsible for lost or stolen packages?
Gooseyours.com ships the orders through third-party carriers – and therefore – the risk of loss and title for goods ordered passes on directly to the person who ordered the product. If you find it difficult to track your shipment, then contact the carrier service for help. You will find the details about the carrier in the shipping confirmation e-mail.
Shipping
We have concern for our customers’ satisfaction – and therefore – we ensure safe and efficient delivery of our products to our esteemed customers. The delivery will be done as reliably as possible with reasonable rates.
Carrier and courier options may differ according to the items and destination. However, immediately after placing an order, a customer can expect an automatic email with tracking details.
Shipping Rates
We offer free ground shipping on all orders above BDT 20,000 Within Bangladesh.
Shipping fee is non-refundable. Shipments arrival dates are tentative – and therefore, may vary. The shipping time is just an estimate. Shipping discounts may apply on bulk orders.
Shipping prices for shipments by air are based on destination and package dimensions and weight. You will get the exact shipping price once you load the items of your choice into the shopping cart and select your shipping destination.
Ground shipping within Bangladesh may take around 3 to 4 days (approximately).
Shipping Destinations
Gooseyours.com offers shipping within Bangladesh. Therefore, all the customers are requested to select their respective shipping destinations diligently. To ensure safe arrival of your purchased product, enter proper and secure shipping address.
Payment
Gooseyours.com provides several payment methods including online mode of payment – net banking, credit card and debit cards. Our trusted gateway partners use secure encryption technology – thereby ensuring security and confidentiality of all of yours online transactions. You can avail cash on delivery option as well for making your purchases on gooseyours.com.
The price depicted on the product page is the final price, which is all inclusive. The amount you pay is exactly what you see on the product page. If free delivery is not indicated, then you may have to pay delivery charges extra. Shipping charges may vary depending on the weight and dimensions of the packages and the location of delivery.
For cash-on-delivery orders, we do not accept credit cards or debit cards. The payment should have to be done in cash – only in Bangladeshi Taka.
Safety of Your Credentials
Goose uses topmost level of online transaction security (encryption technology) that helps in protecting card information. The information is securely transmitted to the respective banks for payment processing. Banks manage their own secure and trusted payment gateways. Therefore, all debit and credit card transactions done on Gooseyours.com are processed through secure gateways with an additional layer of security called identity verification.
Payment through Internet Banking
Gooseyours.com provides the option of making payment through Internet banking. You can make payment for your order through a highly secure internet banking transaction. You can use your mobile phone for making payment through debit or credit card or internet banking.